Who We Are

Outcomes You Can Expect

Garrett G. Terhune Bio

Why We Exist

An Unfortunate Reality

Spanning 30 years as a corporate trainer and coach; I’ve observed, worked alongside of, or have been a student of hundreds of trainers across various industries, projects, and companies. I’ve repeatedly witnessed a serious problem…blatantly ineffective training. This has bothered me for years.

From my vantage point… 

• Too many individuals are being short-changed when it comes to the training they receive

• Too many individuals are not being given an equal opportunity to succeed

• These individuals are not aware of what they’re not getting

• Organizations are not receiving a true return on their investment

• Many organizations are not aware of what they’re not getting

I can back up this shocking pronouncement with example after example.

And when performance issues arise, many wonder why? 

Why?

There are too many (50% in my estimation, at best) trainers who are either… 

• Under-qualified

• Unqualified

• Unprepared

• Unfocused

• Unclear

• Inaccurate

• Incompetent

• Unskilled

• Inept

• Overly impressed with their eloquence and intellect

• Seduced by the sound of their own voice

• Uncaring

• It might simply be the trainer is having an off day

…or combinations thereof

Important Note: The vast majority of trainers are very good, very nice people. Character has nothing to do with their ineffectiveness

Unacceptable Outcomes: 

• Individuals might receive effective training…they might not (50 / 50 odds, at best)

• Many projects are considered successful when in reality, that isn’t the case

• Too many sessions considered successful were led by inept trainers delivering ineffective training

• Too many inept trainers are receiving good or even excellent evaluations for a variety of reasons (charismatic, articulate, good-looking, funny, nice, warm and fuzzy, etc.) having nothing to do with effectiveness

• Ineffective training is leading to ineffective OTJ performance

• Too many false impressions of success

Why does this problem exist?:

• Too many trainers are not trained how to train

• Trainers are not sure what to train

• Many in the role of trainer are not trainers at all (many are SME’s thrust into the role of trainer)

• SME’s with many other primary job functions don’t focus on their training acumen

• Many feel there is nothing in it for them

• Trainers are not effectively coached on an on-going basis

• Trainers are not coached at all

• Trainers are not being held accountable

• Learning and Development ceases after training

The Implications: 

• Individual performance suffers

• Livelihoods are negatively affected

• Individual stress increases

• Morale nose-dives

• Organizational success is affected

• Organization’s customers suffer

• Management stress amplifies

• An organizations bottom-line suffers

The problem and the implications are unacceptable

OTJ Performance effectiveness cannot be left to chance

Maximum Positive Impact can contribute to resolving the problem and its resultant implications

Our Contribution to a Solution:

“The Maximum Positive Impact^® Performance Excellence Strategy

1. We work with individuals (Performers) to help them do their part in the learning / performance process. We teach them to make the most of their learning opportunities. There is much the Performer can do before, during, and after a training session to ensure its success

2. We work with individuals in the role of Trainer to be prepared, highly effective trainers

3. We work with individuals in the role of Coach to be prepared, highly effective coaches

4. We teach all three roles to effectively communicate with each other to assure cohesiveness

The Result:

Individuals...

1. Truly acquiring essential knowledge and skills

2. Converting knowledge and skills into high-quality on-the-job performance

3. Sustaining performance excellence

Organizations…

Benefitting from an escalated likelihood of sustained success

Garrett G. Terhune

President & Founder

Maximum Positive Impact, Inc.

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