Performance Excellence*

For a given job function:

·         What does performance excellence look like?

·         What does performance excellence sound like?

·         What specific, observable behaviors relate to a job function?

Performance Excellence =

·         Performers conducting precise job functions

·         Performers conducting job functions with a goal of 100% success rate

·         Performers performing with excellence on a consistent basis

Performance Excellence comprises performers who are:

·         Happy in their work

·         Empowered

·         Supported

·         A pleasure to work with

·         Valuable to co-workers

·         Supportive of others

·         Prompt

·         Reliable

·         Always professional

·         Prepared

·         Eager to learn

·         In charge of their own development

·         Successful

*Disclaimer

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